Privacy Policy
Last Updated: October 2026
At AkreTrix Group, we respect your privacy and are committed to protecting any personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our contact forms to request service proposals or contracts.
1. Information We Collect
When you fill out a contact form on our website to negotiate or inquire about our services, we collect the following personal information:
- Full Name
- Work Email Address
- Phone Number (if provided)
- Company / Organization Name
- Details of your project inquiry or service requirements
2. Why We Collect Your Information
We act as a Data Controller. We collect this information exclusively for the following business purposes:
- To respond directly to your inquiries regarding our cloud, DevOps, and automation services.
- To draft, negotiate, and provide service contracts or business proposals.
- To maintain a professional record of our communication regarding your potential contract with AkreTrix Group.
3. Data Retention
Because the information collected is essential for establishing and maintaining B2B service contracts and ongoing negotiations, we retain this data indefinitely as part of our core business records. This allows us to preserve the context of our discussions for any future engagements.
Your data is stored securely in our encrypted databases.
4. Your Rights & The Right to be Forgotten
You have full control over your personal data. At any time, you have the right to:
- Request a copy of the personal data we hold about you.
- Request corrections to any inaccurate data.
- Request Complete Deletion (The Right to be Forgotten): You may ask us to permanently delete your contact information and inquiry history from our active databases.
To exercise any of these rights, please email us directly with your request.
5. Third Parties
We take your privacy seriously. We do not sell, rent, or share your personal data with third-party marketers or advertisers under any circumstances. Your data is used exclusively by AkreTrix Group personnel to facilitate your service request.
6. Marco Normativo Aplicable (Habeas Data & GDPR)
Esta Política de Privacidad y Tratamiento de Datos Personales se rige por la Ley Estatutaria 1581 de 2012, su Decreto Reglamentario 1377 de 2013 de la República de Colombia, y los principios del Reglamento General de Protección de Datos (GDPR - UE 2016/679) para clientes internacionales. Los titulares podrán ejercer sus derechos de consulta, actualización y supresión mediante comunicación dirigida al correo [email protected].